Marketing, Advertising & Innovation | Sydney, Australia.​​

Mobile App Designed to Deliver Value to All Stakeholders

THE MOBILE APP

THE CHALLENGE

The existing TOMS app delivered limited value to customers and lacked a clear role in driving engagement, conversion and product expansion. To support growth, TOMS needed a mobile experience that unified its core product (shoes), product extensions (sunglasses and backpacks) and the “Academy of Happiness” campaign, while translating brand purpose into measurable action.

THE SOLUTION

Leo designed a performance-driven mobile experience built around seven strategically connected interfaces, each aligned to a specific growth objective. Users begin by selecting one of three product categories, improving discoverability and cross-category exploration. Personalised interfaces showcase styles and colours to increase relevance and engagement. The journey concludes with a conversion-focused experience where users select a child in need at checkout, turning purchase into an emotional connection through authentic, impact-led storytelling.